At Extra-Doc, we collect information that helps us provide better business analysis services and improve your experience on our platform. We believe in being completely transparent about what we collect and why.

Every piece of information we collect serves a specific purpose in delivering quality business analysis services. Here's exactly how we use your data:

Service Delivery

Your business data powers our analysis algorithms and generates the insights you see in your reports. We process this information to identify trends, calculate metrics, and create visualizations that help you understand your business performance.

Platform Improvement

Usage analytics help us understand which features provide the most value and where users encounter difficulties. This data guides our development priorities and helps us create a more intuitive experience.

Communication and Support

We use your contact information to send important service updates, respond to support requests, and share relevant insights about new features that might benefit your business.

You have complete control over your personal information. Here are the rights you can exercise at any time:

• Access Your Data
  Request a complete copy of all personal information we have about you and your business. We'll provide this in a readable format within 30 days.
• Correct Information
  Update any incorrect or outdated information in your account. You can do this directly through your dashboard or by contacting our support team.
• Delete Your Account
  Request complete deletion of your account and all associated data. We'll remove everything within 60 days, keeping only what's required by law.
• Data Portability
  Export your data in standard formats to use with other services. This includes your reports, uploaded documents, and analysis history.
• Restrict Processing
  Limit how we process your information while keeping your account active. This might affect some service features but preserves your data.

To exercise any of these rights, simply email us at support@extra-doc.com with your request. We'll verify your identity and process your request promptly.

Protecting your business data is our top priority. We've implemented comprehensive security measures that go beyond industry standards:

Technical Safeguards

All data transmissions use 256-bit SSL encryption. Your information is stored in encrypted databases with restricted access controls. We regularly scan our systems for vulnerabilities and apply security updates immediately.

Physical Security

Our servers are housed in certified data centers with biometric access controls, 24/7 monitoring, and redundant power systems. Only authorized personnel can access these facilities.

Access Controls

Extra-Doc employees can only access data necessary for their specific job functions. All access is logged and monitored. We conduct regular security training and background checks for all team members.